Evidence of denial of family...

"No response because they said she was too tired or just didn't wanna talk when and we found out her...

Other Commonalities: Removal of communication devices

Lack of Accountability and Transparency;...

"the staff just said, you know, we don't have time to call. We're taking care of patients. We're understaffed... I...

Other Commonalities: Dehumanization + Isolation of victim + Neglect + Unqualified staff

The victim describes being dismissed...

"We called nine one one again. They came out and said that, basically, we were wasting our time and that...

Other Commonalities: Gaslighting + Isolation of victim + Neglect + Perception of malevolence + Pervasive sense of wrongdoing + Strict adherence to EUA protocols

Evidence of refusal to communicate....

"this we're just, like, waiting waiting to hear from the doctors, you know, what's going on, you know, what's the...

Other Commonalities: Neglect

Victim expresses frustration regarding the...

"It's hard to get tests done. You have to beg, borrow, and steal, basically, and force doctors to test you....

Other Commonalities: Dehumanization + Denied alternative treatments + Gaslighting + Strict adherence to EUA protocols

Denied informed consent regarding intubation,...

"I asked, am I gonna die? And I was told, well, I guess that's up to you. I asked the...

Other Commonalities: Dehumanization + Isolation of victim

The family member expresses concern...

"I asked them, well, what are they giving him? They wouldn't tell me what kind of medication they were giving...

Other Commonalities: Dehumanization + Denied informed consent + Neglect + Something else

Evidence of isolation of the...

"Never. We were not allowed in the building. Period. Point blank. They said you were white some of the times....

Other Commonalities: Dehumanization + Isolation of victim + Neglect

Pervasive sense of wrongdoing: The...

"But they would never answer me, and I told him, what kind of medicine are you giving him? Why why...

Other Commonalities: Denied informed consent + Gaslighting + Pervasive sense of wrongdoing

Family was not allowed to...

"did then they still didn't even let you come in to view him... we weren't allowed to touch him at...

Other Commonalities: Dehumanization + Isolated even in death + Pervasive sense of wrongdoing

Victim expresses feeling manipulated or...

"But then, our communication, especially with this one nurse, started to fail. If you know, I think she began to...

Other Commonalities: Denied alternative treatments + Denied informed consent + Gaslighting + Perception of malevolence + Pervasive sense of wrongdoing

Denied alternative treatments: The victim...

"So, nonetheless, I didn't hear anything back, but I did on another occasion, twice, I spoke with doctors about that,...

Other Commonalities: Denied alternative treatments + Denied informed consent + Gaslighting + Strict adherence to EUA protocols