Refusal to communicate; Family members...

"And they just went along and took, Joanna off the health care proxy. And every time Joanna called, they're like,...

Other Commonalities: Dehumanization + Denied informed consent + Isolation of victim

The victim details their distress...

"I would call the hospital, and the phone would just ring nonstop. I'd call the nurses' station. It would ring...

Other Commonalities:

Evidence of emotional turmoil and...

"They called us up to the hospital. I know it was three times to tell us it was her last...

Other Commonalities: Dehumanization + Isolation of victim + Perception of malevolence + Pervasive sense of wrongdoing

The victim expresses a desire...

"I'm still fighting to try to get all his records. They still won't send me all his records. I've actually...

Other Commonalities: Dehumanization + Denied informed consent + Pervasive sense of wrongdoing + Refusal of transfer

The victim mentions the general...

"And he said, well, I'll check with the pharmacy, but I don't think we're gonna be able to get that....

Other Commonalities: Denied alternative treatments + Denied informed consent + Strict adherence to EUA protocols

Isolation of victim. The victim...

"And they wouldn't let my daughter come up and see me at all... well, you can go to the door...

Other Commonalities: Dehumanization + Denied informed consent + Isolated even in death + Isolation of victim

Isolation of victim: The victim...

"They told me they had denied my request to come in and see him.

Other Commonalities: Dehumanization + Isolation of victim

Evidence of a lack of...

"I wanted an itemized bill. He's been gone a hundred and fourteen days, and I have yet to get an...

Other Commonalities: Dehumanization + Neglect

The family member expresses concern...

"I asked them, well, what are they giving him? They wouldn't tell me what kind of medication they were giving...

Other Commonalities: Dehumanization + Denied informed consent + Neglect + Something else

The speaker mentions that they...

"And when I found out they had killed my dad, I went in to talk to the doctor...

Other Commonalities: Dehumanization + Denied informed consent + Neglect + Pervasive sense of wrongdoing + Something else

Victim expresses dissatisfaction with hospital...

"I said, well, this is my husband, and I'll take all the pictures I want... Still to this day, nobody...

Other Commonalities: Isolation of victim + Neglect

Evidence of neglect and lack...

"I was doing I told him to FaceTime me or whatever he could do, tolerate. And the nurse just says,...

Other Commonalities: Dehumanization + Dehydration and starvation + Isolation of victim + Neglect + Unqualified staff